The sales department is an integral part of any service center. It is needed not only for incoming/outgoing calls to customers, but also to increase the number of company sales. A well-established call center contributes to an increase in the profit of the SC.

Having your own business, you will give all your energy to achieve success. However, not all company owners can say the same about their employees. The selection of personnel will always be the most difficult issue, because it is important to find not only qualified specialists, but also to motivate them for productive work.

En un establecimiento de servicio, taller de reparación, tienda, o almacén, es esencial llevar un registro de los pedidos. Estos pueden ser pedidos de venta (tanto en tiendas físicas como en línea) y solicitudes de reparación de equipos. Para supervisar el trabajo de los gerentes, puedes utilizar uno de los programas de gestión disponibles.